Shipping policy

  1. Shipping Methods: We exclusively utilize USPS Priority Mail for all our shipments.

  2. Processing Time: Orders are processed within 1-2 business days from the date of purchase.

  3. Shipping Rates: Shipping costs are calculated at checkout based on the weight and destination of your order.

  4. Delivery Time: USPS Priority Mail typically delivers within 1-3 business days within the United States. Please note that delivery times may vary based on your location.

  5. Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the USPS website.

  6. Shipping Destinations: We currently offer shipping to addresses within the United States only.

  7. Lost or Damaged Items: In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work with USPS to resolve the issue and ensure you receive a replacement or a refund.

  8. Shipping Policy Changes: We reserve the right to modify this shipping policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

  9. Contact Information: If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at hello@helloreruge.com